Terms & Conditions
Before you book your uplift you must read the following terms and conditions.
If we have to cancel or change your uplift booking
Sometimes things we cannot control like the weather conditions or for operational reasons will give us reason to cancel at short notice. During the winter months if the roads are too dangerous to drive on due to snow/ice, we will have to cancel due to safety implications. We will try and give you as much notice as possible and will give you a full refund or transfer your booking to another uplift date. Antur Stiniog Cyf will take no financial responsibility for any other costs incurred for these cancellations (for example travel costs/accommodation costs). It is important that the contact number and email address left when booking are the correct details to get hold of you should we need to cancel. Please check your emails and texts before you set off.
Please do note, rain and wind do not affect our service and we will not cancel for these conditions.
At times if there is no one booked on for a 'full days' uplift then Antur Stiniog Cyf reserve the right to close the service for that day - please refer to the 'Book now' page to check. We strongly recommend booking your uplift online to avoid disappointment.
If you have to cancel or change your uplift booking
If you wish to cancel or transfer your ‘uplift’ booking to another date, this can be done free of charge up to 7 days before your uplift day.
Within 7 days before your uplift day, if you wish to cancel your ‘uplift’ booking you will be subject to a £10 per person cancellation fee. If you wish to transfer it to another day this will be subject to a £5 admin fee.
No refund will be given for any uplift bookings cancelled 48 hrs before they are due to use the uplift service.
Changing a name on the booking can be done free of charge up to 24 hours before the uplift. After which cancellation charges will apply.
Antur Stiniog Cyf Ltd reserve the right to change its Terms and Conditions at any time.
It is important that everyone who uses Antur Stiniog Cyf’s uplift and downhill trails takes note of the following Health and Safety advice:
- The trails are graded according to their skill level please take the time to research which trail would suit your riding ability best. If in doubt start small and work your way up. Never jump blind, unless you know the trails. Whilst the trails are suitable for most abilities we strongly advise that anyone under 12 should be a competent rider.
- You must ALWAYS wear a helmet. We also strongly advise you wear gloves and body armour. IF YOU DO NOT HAVE A HELMET YOU WILL NOT BE ALLOWED TO USE THE SERVICE.
- Read and adhere to all advice signs while using the trails.
Please note what you do on the way down the trails is solely up to you - Antur Stiniog Cyf Ltd will not accept any responsibility for any injury to any persons or damage to any bike at any time whilst using the trails.
The trails are on private land, from time to time some trails may have to be closed for routine maintenance work - we will try and give you the most up to date information of any closures on the day of your uplift however this cannot always be guaranteed.