FAQs

Is there food on site?
Yes, our newly renovated cafe is a great place to hang out, and even better to fuel you up for your ride with locally sourced home cooked food and cakes.
We have a delicious and hearty selection which range from homemade cakes, a traditional Welsh Breakfast ,Gourmet Burgers, and award winning Burritos
Food available all day.

Is there a shop on site? 
Yes, A range of quality products for all your mountain biking needs from brands including Burtec, 100%, Maxxis and more as well as our own range of branded clothing.

Is there a minimum age to ride at Antur Stiniog?
For riding at the bike park it is the responsibility of the parent or guardian to determine if a young rider is capable to ride the trails. All riders 16 years old and under must be accompanied by a guardian at all times.
There is no minimum age to ride the Pump Track here at Antur Stiniog.

Do Children's bikes fit on the uplift trailer?
Yes! Children's bikes with wheels 14 inches in diameter or larger will fit on the trailer. Remember, 16 and unders require a guardian to ride with them.

Do you sell gift vouchers?
Yes, all gift vouchers are available to be bought online and can be used both towards uplifts or online purchases and are redeemable at checkout.

Can I bring groups to Antur Stiniog and guide and coach them?
Antur Stiniog do not allow commercial guiding on site, however, if you are organising a group who would like guiding, please contact info@pedalmtb.co.uk
 
Do I need body armour and a full face helmet?
A full face helmet is mandatory on the Black dh runs although we strongly recommend the use of body armour, goggles and full face helmet an all our trails.
 
How many runs will I get in a day on the uplift?
This will depend on how well you time your descents/breaks/lunch, you can get up to 20 runs if you are motivated but most people get about 10-15. 
 
Can I push or ride up? 
The park is uplift only and therefore we do not allow push or ride up. Please also note that the park is private property and is not open to the public on non-uplift days.
 
Can I ride an E-bike at Antur Stiniog?
Yes E-bikes are welcome on the trails as long as they use the uplift service. We do not offer a pedal up option for e-bikes at present.
E-bikes must EU directive EN151194.  E-bikes used at Antur Stiniog must:
- Be fitted with a motor with a power of no more than 250w
- Provide a maximum assisted speed (i.e. the speed at which motor assistance is automatically cut off) of no more than 25 kmph (roughly 15.5 mph).
- Not be fitted with a full speed throttle that can work ‘independently’ (that is without the pedals ‘moving forward’). 
Please note, to ride an E-bike you must be 14 years of age or older by UK law.

What are your opening hours?
Please see our Book online page for our summer and winter opening times.
 
Can I ride outside of hours?
No, the site is closed outside of the centre opening hours.
 
Parking
We have free onsite parking available for all riders. Please note no overnight parking is allowed. 
 
What time does the car park Shut?
The car park is shut (and the gate locked) at 6pm.
 
Can I camp on site? 
We don't allow any overnight camping on site. There are several campsites within a 10 mile radius. 
 
Do you have any local campsites/B&B/Hotels you can recommend?
All information on accommodation can be found here >
 
My booking confirmation has not come through?
Please check your spam before you email us. If you still can't find it we will resend it to you. 
 
What are the trails like?
We are a Bike Park, and the trails reflect this, a blue here is more technical than an XC Blue. Our trails are best suited to an All-Mountain Bike but are still fun to ride on other bikes.
There are a variety of runs from Green to Black and suit all abilities. The trails are all surfaced (apart from Bendy-G) and have rocks aplenty! Body armour is always advised. Surfaces will change with the weather, sometimes that means they are dusty and loose other times slippery and wet.
 
What Trail should I ride first?
Start on Plug and Feathers (green grade) as a warm up and then try out Jymper and Shaft.  You will be briefed on arrival by a member of staff at the sign on desk on trail grading and riding etiquette.
 
Can I ride my own hardtail in the park?
Yes you can, but it will be much more fun on a full suspension bike. You can hire a full suspension bike from us here.  
 
What bike should I bring?
A trail bike with 140-160mm of travel is perfect, but it can also be ridden on XC bikes, hardtails, or DH rigs, we have trails for all bikes at Antur Stiniog.
 
Can I hire bikes on the day?
Yes if we have availability! if you want a bike guaranteed you must book in advance. A photo ID will be required on the day of hire.
 
 
What about children (UNDER 18)?
Children aged 16 and under must be supervised by a responsible adult (over 18 years) at all times on site.
All under 18 years old require a guardian to sign their acceptance of risk form.
 
Are dogs allowed at the BikePark?
Dogs are allowed on a lead in the areas around the visitor centre but are not permitted in the centre, on the bike trails with riders or in the buses.
 
Cancelling your uplift 
Sometimes things we cannot control like the weather conditions, safety reasons, or necessary operational reasons will mean we have to cancel at short notice. We will try and give you as much notice as possible and will give you a full refund or transfer your booking to another uplift date. Antur Stiniog Cyf will take no financial responsibility for any other costs incurred for these cancellations (for example travel costs/accommodation costs). It is important that the contact number and email address left when booking are the correct details to get hold of you should we need to cancel. Please check our social media channels, your emails, and texts before you set off.

Please do note, rain and wind do not affect our service and we will not cancel for these conditions unless deemed dangerous by our Site Manager. At times if there is no one booked on for a 'full days' uplift then Antur Stiniog Cyf reserve the right to close the service for that day - please refer to the 'Book online’  page to check. If you have to cancel or change your uplift booking. If you wish to cancel or transfer your ‘uplift’ booking to another date, this can be done free of charge up to 7 days before your uplift day.
Within 7 days before your uplift day, if you wish to cancel your ‘uplift’ booking you will be subject to a £10 per person cancellation fee. If you wish to transfer it to another day this will be subject to a £5 admin fee. No refund will be given for any uplift bookings cancelled 48 hrs before they are due to use the uplift service. Changing a name on the booking can be done free of charge up to 24 hours before the uplift. After which cancellation charges will apply.

It isn't letting me book online?

Our booking system closes at 4pm, so please give us a call the following morning and we'll do our best to get you booked in. If you're experiencing issues trying to book before 4pm call us and we'll help you out. You can always message us on Instagram with any queries too!